Apple Pay not working on iPhone

Which iPhones support Apple Pay?

So, we figured out the Apple Pay application: which models have a payment service and the ability to make a payment. But why is the work carried out only on new models of devices? This is due to the fact that older models are not equipped with special NFC technology (near contactless communication), which helps to connect the smartphone to the terminal. Due to its absence, the payment cannot be completed.

However, many people continue to wonder which older iPhone models support Apple Pay. Unfortunately, such devices do not work with the system, however, using the iPhone 5.5c and iPhone 5s, you can set up Apple Pay on your iWatch. The fact is that the card can only be connected to the watch using an iPhone.

To start

In addition to software, there are some other factors that can affect the performance of contactless payments using iPhone. These include:

  • Case. It is clear that an ordinary plastic or silicone pad is unlikely to interfere with Apple Pay. But if you use some kind of ultra-protected case from an unknown Chinese brand … it’s better to take it off.
  • Malfunctions in the operation of the terminal, bank, card. In this case, you should at least try to pay in another store, and at the maximum, call the bank and find out “are they all right?”.

Not so much, right? But you shouldn’t forget about it. If that doesn’t help, move on.

How do I connect my Apple Pay account to iWatch?

If you are an iWatch owner, you no longer have to worry about how to set up the service and on which iPhone models Apple Pay works. As we found out, the service will not work on the old model, only with iPhone 5/5s/5c in conjunction with iWatch. Connecting the watch to the device is very simple. First, make sure that the watch model really supports the system (Apple Watch 1st generation, Apple Watch series 1.2 is allowed).

To link a card to iWatch, you need:

  • Open the Apple Watch app on your iPhone.
  • Find the “Wallet and Apple Pay” option. To do this, scroll through the list of tabs and click on the one you need.
  • Add a card. In the tab that appears, you will see information about the attached card. To the right of it is the “Add” button, by clicking on which, the card will be linked to the clock. If the bank card is not yet registered in the system, click on the “Add payment card” button.
  • Complete Apple Pay activation on iPhone and iWatch. To do this, enter the card details, in particular, the security code, which is located on the back of the card. Click “Next” and wait for the registration to complete. At the end, you will receive a notification that the map binding is complete.

Many people wonder how to install Apple Pay on iPhone 4, 4s. Unfortunately, this action is not possible even if you have an Apple Watch.

Checking the terminal

In addition to general settings, it is important to remember that to make purchases using Apple Pay, you need terminals that support contactless payment – PayPass, PayWave, NFC. These devices have an icon for any of these services (or ask the cashier if such a system is supported in this store). The purchase procedure consists of only two steps:

  • put your finger on the Touch ID sensor and bring the smartphone to the terminal display;
  • the payment is made automatically, just don’t release your finger.

What is Apple Pay and how does it work

The connection between the device and the terminal is carried out using a special chip built into each iPhone. This chip performs data exchange at a short distance from the terminal. After connecting, you must click on the Touch id button to confirm the payment. The built-in NFC module will complete the operation.

The system started working in early October 2016 on current Apple devices, including iPhone 7, 7 Plus. The user does not need to update the firmware or install additional programs. On the day of the official release, the service automatically began to function on all supported devices.

The process of setting up the service is quite simple and takes about 15 minutes. So what do you need to get started with Apple Pay? First, the Wallet payment application, whose icon is located on one of the desktops. Secondly, Apple ID. Finally, thirdly, a bank card.

Step 1. Launch Wallet.

Step 2. Select “Add a card” from the presented blocks.

Step 3. At this stage, you will need a bank card. Either scan the front side using your smartphone’s camera, or click “Manual data entry” and, in fact, enter.

Step 4. Now you need to carefully enter the name and surname as it is indicated on the front side of the card.

Step 5. In the next paragraph, you need to indicate the expiration date of the card and the security code (three characters on the back).

Step 6. To confirm the user’s data, you will need to enter a password that will come in an SMS message. Then we see a notification about the successful setup of Apple Pay.

Телефоны, поддерживающие NFC платежи

Given the seriousness of the “apple” giant company, there should not have been any mistakes with the payment system. However, they do exist, albeit very rarely.

1. The most common problem, most often, occurs due to the lack of support for a number of bank cards. In this case, you will have to change the card or wait for the bank to start working with Apple Pay.

2. Sometimes it is enough to wait a while and then repeat the process again. Other problems due to which Apple Pay does not work on the iPhone 7 or 7 Plus are solved by contacting Apple Pay support by phone, as well as visiting a bank branch.

Because in all models up to 6 iPhones there is no NFS module, thanks to which communication with the payment terminal is established. And then a little trick comes to the rescue for the owners of the iPhone 5-5c or 5s: you need to buy an Apple Watch as well (if you wanted to do this for a long time, perhaps now is a very favorable moment, because after the release of more modern models, the corporation reduces prices for the previous ones) . By the way, it will be cheaper than buying a new iPhone.

In order for the official contactless payment service to operate correctly and without interruption, it is necessary that not only the operating system, but also the NFC chip itself function properly. It is important that the smartphone supports the function of contactless payments, and there are no problems with a bank card.

There are several reasons why you may experience problems connecting Apple Pay. Below we will study the issue and solutions in more detail.

Apple Pay not working on iPhone

For the sake of economy, some people buy phones not in official stores, but from their hands or in various services where they restore broken smartphones. When buying a refurbished device, you run the risk of acquiring not a mobile phone, but a “block of wood”. No one will give guarantees for the correct operation of all systems and components in the phone.

Such gadgets may be missing important parts or have a different operating system installed. For example, today you can order the 10th iPhone, where Android is installed instead of IOS. Therefore, if contactless payment does not work, then the phone probably does not have an NFC chip and other important components for contactless payments.

To understand what can break down, what you need to pay attention to, let’s briefly analyze the principle of contactless payment using a phone.

How to enable Apple Pay on iPhone?

To link a card to an Apple Pay account:

  • Open the Wallet app.
  • Click on the “ ” sign to add a payment card to the system.
  • Fill in the required data / take a picture of the card.
  • Complete the registration, waiting for the notification of successful linking of the card.

It’s worth making sure that the contactless payment app on iPhone really works with your bank card. In order to be convinced of this, check out the rest of the articles on our site – all the necessary information is collected here. As a rule, information about cooperation is indicated there. It is worth remembering that at the moment only Tinkoff Bank and Alfa-Bank work with Visa and Master Card cards, and all the rest work only with the second type of payment system.

We treat iOs glitches

As many have noted, iOS is far from being as stable and “bug-free” as it used to be. Perhaps the reason for this was the constant addition of new features, perhaps something else … but the fact remains – it used to be better.

So, to rule out the fact that Apple Pay malfunctions are caused by operating system failures, we need to do the following:

  • Force and hard reboot the device.
  • Erase network settings (Settings – General – Reset – Reset network settings).
  • Reset network settings in iPhone
  • In the Wallet app, delete and then relink the card.
  • Change the region (Settings – General – Language and region) to any other where Apple Pay is supported (for example, to the UK). Changing the region – Apple Pay can start working
  • Reinstall firmware via DFU mode. After that, check the operation of contactless payments without restoring the phone from a backup.

As you can see, nothing complicated. The hardest thing is to constantly run and check if the system is working? Although you can always use Macdonalds and its self-service terminals.

How does Apple Pay work on iPhone 6, 6Plus, 6s, 6s Plus, 7, 7 Plus?

After you have linked the card to the system, you do not have to turn on the system additionally. Apple Pay starts automatically. To verify this, open the Wallet app. If you see a small window with iPay there, be sure that the application is already working!

However, if you can’t make a payment, you should learn more about how to connect Apple Pay on iPhone. Make sure Touch id is enabled. To do this, go to your phone settings and open the “Touch id” tab. Enter the password code and turn on the technology.

NFC chip failed

Apple Pay on iPhone uses an NFC chip. This module rarely fails. Most often, the contact between it and the antenna of the smartphone is trite. The bracket, which is responsible for signal transmission, is located in the upper right corner of the case. It is a small jumper.

This jumper often has poor contact with the antenna body and because of this, the payment service refuses to work. It is enough to tighten a couple of screws tighter and the problem is solved. Sometimes clogged dust or debris interferes with good contact, you need to completely unscrew the jumper, clean the contact, blow it out and install the part in place. In some cases, the clutch is interfered with by a drop of glue or plastic, which was carelessly left during the assembly of the device.

You can find the part in service centers and workshops that buy iPhones “for organs”. You can order a jumper on AliExpress. There is nothing super-technological in it, it is not necessary to chase the original.

If it doesn’t exist at all, it’s a sure sign that the iPhone has been rebuilt. It could be sold under the guise of restored or even new. This often occurs at unauthorized points of sale, when buying from the hands or when ordering an iPhone abroad.

Perhaps the device was repaired and there on purpose or accidentally forgot to screw on a “useless” part. In any case, no luck, it remains only to fix the problem so that everything works.

How to use Apple Pay on iPhone?

In order to pay for the purchase, you need to make sure that the terminal really supports this payment method. As a rule, there is an iPay sign on the terminals and devices, which confirms the possibility of performing this operation. In addition, you can check which stores accept contactless payment with iPhone on our website. Now almost all major stores and establishments of the country work with the system, providing customers with pleasant bonuses and discounts.

If nothing helps

Apple Pay not working on iPhone

Most likely, you will be unlucky and restoring the firmware will not work. In this case, you need to carry the iPhone to a service center. When the device is under warranty, there is nothing to worry about, but if the device was purchased by hand without documents or the warranty period has expired, you can get into an “expensive repair”.

Depending on the arrogance of the master, they can request from one and a half to five thousand rubles for fixing the problem, and this is not the limit.

Some “serious” service centers may even refuse such repairs.

How to pay from iPhone via Apple Pay?

If you pay in store:

  • Touch the Touch ID button by bringing the device close to the terminal.
  • Hold the smartphone at a small distance from the device, wait for confirmation of payment completion.

If you use contactless payments on iPhone in the app/online store:

  • Find the “Pay with Apple Pay” button. Click on it.
  • Hold your finger on Touch ID, wait for the payment to complete.

A little about Apple Pay

Apple Pay is a function of contactless payment for goods and services integrated into the Wallet payment system. It features easy operation and a high level of user data protection. Apple Pay has been successfully operating in other major countries for a long time, but it reached Russia only in the second half of 2016.

Pay with Apple Pay

Apple Pay not working on iPhone

Using Apple Pay on iPhone 7 and 7 Plus is as easy as setting it up. You don’t even have to sign in to the app. Simply bring your iPhone 7 or 7 Plus to a payment device that supports contactless payments and hold your finger on the Home button for a while. Successful completion of the operation will confirm the symbolic image on the iPhone screen.

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