NFC Expert Tracking Options
If it is necessary to obtain information on the settlements of individuals in order to identify and catch fraudsters, requests must be sent to the RNKO “Payment Center” using the following details:
LLC RNKO “Payment Center”Address: 630055 Novosibirsk, st. Shaturskaya, 2, phone: (383) 339-92-42, 336-49-49, 335-80-88, fax: (383) 339-92-30.
When the sending party goes to the department for transfer, she will have to hand over the passport, money, name of the recipient, country and city of issue of funds to the employees of the institution. After the transaction, the sender is given a unique number of the transaction. This identifier, consisting of a combination of nine numbers, is needed to find out the status of the transfer. The payment number must be transferred to the addressee – without it, the transferred money cannot be received.
Clients of the service are provided with three ways to track the Zolotaya Korona money transfer:
- via SMS;
- contact the payment system support service;
- check status online.
Send SMS
If SMS messages do not arrive at the specified mobile number, and it is impossible to check the status through the phone, the circumstances may be as follows:
- the amount of the shipment is less than 50 euros, US dollars or 2,500 rubles;
- incorrect contact details;
- this service is not provided by a specific partner institution.
The Golden Crown service offers interested clients several options for obtaining the transfer status.
SMS-information
The service is provided free of charge and is available to the sender of the transfer. It is enough to leave an application for information on a mobile phone when sending.
Messages will be sent to the specified number about each change in the status of the transfer, up to its payment to the recipient.
Any client who knows the transfer number can receive information about the status in this way.
Briefly about the Golden Crown system
Today Zolotaya Korona is one of the most popular instant money transfer systems in Russia. In many ways, it is a worthy competitor to such giants of the market as Western Union and MoneyGram. This was achieved due to a decent level of service, an expanded offer of services and attractive prices.
Only the transaction status can be clarified by the payment number. To find out the amount of the transfer, you will need to visit the nearest issuing office with a passport, provide a nine-digit identifier.
is not only a convenient, but also a safe service for transferring money to your relatives and friends. However, if you send money to an unfamiliar recipient, you risk becoming a victim of fraud. This section was created specifically to warn you and tell you how to protect yourself from fraud and theft of your money. Please read carefully and share with your loved ones our tips and tricks for protecting against fraud.
Be very careful, most likely you have encountered scammers if strangers tell you by landline or mobile phone, via SMS, e-mail or regular mail, in other ways that you urgently need to make a money transfer, because:
- Your relative/close acquaintance had an accident (had an accident, jail, traffic accident, etc.) and you need money to help him.
Tip: be sure to contact this person who supposedly needs help to be sure of what happened. If this is not possible for some reason, then specify the details of what happened as much as possible (the full name of the victim, details of appearance and other information that can be known only to a narrow circle of people);
- You have won a large material/cash prize and in order to receive it, you must first pay a certain amount of money (taxes, fees or other payments).
Tip: specify the name of the organizer of the lottery, the reason for recognizing you as a winner, find independent information and reviews about him on the Internet. Remember, in most cases there is no upfront payment for the prize.
- You are entitled to material / financial assistance from the state, a charitable foundation or other social organization, and in order to receive it, you must pay a certain amount of money (taxes, duties or other payments).
Tip: be sure to contact the department or organization on behalf of which you are offered assistance, and clarify the information.
- You have received a request to transfer a charitable contribution to help a sick child or adult injured in an accident, etc.
Tip: be sure to check the official website of the charitable organization that is applying for help – there should be full contact information, details, statutory documents. In most cases, verified charities do not use money transfer systems to collect donations.
- You are offered goods (including medicines) or services for which you need to pay in advance, before receiving them.
Tip: Before paying for such goods and services, check the information about the seller and supplier on the Internet. If something makes you suspicious – refuse a dubious purchase. - There may be other grounds/reasons for which you are asked to make a money transfer in respect of an unknown recipient.
Be sure to check and clarify the information received. Before transferring your money, consult with relatives / close people.
Remember that the employees of the Golden Crown – Money Transfers service or participating organizations themselves do not initiate calls, letters and other requests to customers in order to clarify any personal data or other clarifying data on the transfer. If such an appeal occurs, we advise you not to provide any information, you must immediately call the Service’s call center and clarify.
If the employees of the point where you send the Zolotaya Korona money transfer ask for some additional data (code word, card PAN code, payment card PIN, one-time operation confirmation code, etc.) or offer to enter false data (phone number of the recipient or sender), perform other actions that make you suspect of committing fraudulent activities, then you need to contact the call center of the Service on the spot and report it.
In the event that you nevertheless become a victim of fraud, you need to contact law enforcement agencies as soon as possible. It is also necessary to immediately contact the Service call center 7 (495) 96-00-555 (around the clock), perhaps the transfer has not yet been paid and there is a possibility to temporarily block the payment. You should keep all payment documents that you received after the transfer of funds (receipts, checks, etc.).
“Zolotaya Korona – Money transfers” and RNKO “Payment Center” as the settlement center of the System will be able to provide law enforcement agencies with comprehensive assistance in identifying and catching fraudsters.
*Calls are charged according to the rules of the operator.
Scheme of work of the SC service
The Zolotaya Korona money transfer system uses the traditional method of money transfers:
- The sender at the customer service point, terminal or online generates a transfer (independently or with the help of a company employee) and deposits funds.
- The transfer receives a unique identifier, which is transmitted to the recipient.
- Knowing the identifier confirms the authenticity of the addressee, which gives him the right to receive the sent funds.
A simple and reliable system has proven itself over the years of operation of similar services and the SC system.
To send a Golden Crown transfer, you must provide the following information:
- Sender’s personal data. When sending a transfer through service points, the request shall indicate the surname, name and patronymic of the sender. In personal accounts of banks and self-service terminals, funds are sent from plastic cards. In the first case, you need to enter the card number yourself; in the second case, it will be received by the system automatically.
- Currency and amount of the transaction. You can send a money transfer in rubles, dollars and euros. The amount should not exceed the limits established by law and the rules of the system.
- Recipient’s personal data. This item requires special care, since the transfer data must exactly match the information indicated in the passport.
- The phone number of the recipient to which the message with the transfer number (unique identifier) will be sent. S MS informing the recipient does not work at all points, so the receipt with the number must be kept in order to transfer information about the transfer yourself.
- Country of receipt.
To increase the security of the transaction, it is possible to enter additional identification information (a security question with an answer known to the recipient).
To receive a transfer, the recipient must:
- Come to the nearest branch of the system (service point).
- Fill in the application form for issuance, in which indicate the amount of the transfer, your own passport data and identification information – the number of the transfer and, if necessary, the answer to the security question.
- Present identification documents.
The fee for sending a transfer is the system commission. It is charged from the sender, according to the application when sending – from the recipient.
Service conditions, tariffs and limits are presented in the table
| Transfer Direction | In Russia | From Russia to other countries |
| Commission | 1% but not more than 1000 rubles. | Depending on the country from 0.5 to 1.5% |
| Amount limit | Up to 600 thousand rubles in one transfer | No more than $5,000 in one day (no more than $20,000 in one day when shipped to China) |
| Time of appearance of information in the system | Usually a few seconds. In rare cases – up to 12 hours | Up to 12 hours |
One of the main advantages of the Golden Crown service is the high speed of transfers. However, no one is immune from failures in the system, so it is important for clients to be able to find out the status of the transfer.
Checking the status of the transfer by last name
To receive the transferred money, you need to provide a passport and a unique payment number. Not only the identifier must match, but also the last name, first name, patronymic of the recipient. If at least one letter differs, the issuance of funds may be prohibited. According to the rules of the payment system, it is impossible to clarify the status of a transfer by last name.
Conclusion
Obtaining information regarding the status of a financial transfer does not require significant costs. The sender can learn about the progress of the operation via SMS – each change is displayed in the message. To clarify the information, the addressee will initially need to obtain the dispatch number. Informing about the status of sent funds is free of charge.